Operatr Terms Of Service

Effective Date: September 10, 2026

These Terms of Service ("Terms") govern your access to and use of Operatr, including the Operatr mobile application, website, software, features, tools, and related services (collectively, the "Service"). The Service is operated by Operatr AI, Inc., a Delaware corporation, doing business as Operatr ("Operatr," "we," "us," or "our").

By creating an account, purchasing a subscription, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Operatr Service

Operatr is a business management platform designed primarily for personal trainers, fitness professionals, coaches, freelancers, and other service professionals. Features may include:

• Client management and business records
• Session scheduling, calendar functionality, and session tracking
• Rates, packages, revenue, and income tracking
• Monthly income targets, projections, and business performance insights
• Availability and working-day planning
• Notifications, reminders, analytics, and product insights
• Referral, affiliate, ambassador, and partnership features
• Other tools and features introduced from time to time

We may add, modify, suspend, or remove features as the Service develops.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to create an Operatr account. By using the Service, you represent that you have legal capacity to enter into these Terms. If you use Operatr on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts and Security

Certain features require an account. You agree to provide accurate and current information, keep your login credentials secure, and promptly notify us if you believe your account has been accessed without authorization. You are responsible for activity through your account except to the extent caused by our failure to maintain reasonable security. You may not sell, transfer, or share your account except where we expressly permit it.

4. Your Business and Client Information

Operatr may allow you to enter information relating to your business and your clients, including client names, rates, packages, scheduled sessions, completed sessions, cancellations, and revenue information. You retain ownership of information you submit to Operatr.

You are responsible for ensuring that you have the rights, permissions, notices, consents, or other lawful basis required to provide information about another person to Operatr. You should only enter information reasonably necessary to operate your business.

Sensitive and Health Information

Unless Operatr expressly introduces functionality designed for such information, the Service is not intended to store medical records, protected health information, government identification numbers, full payment card information, or other highly sensitive personal information. Do not enter detailed medical, diagnostic, or health information about clients unless the Service expressly states that such information is supported. Operatr is not represented as a HIPAA-compliant medical record platform unless we expressly state otherwise in writing.

5. Business Calculations and Projections

Operatr may calculate or display earned income, projected income, average session rates, booked hours, progress toward targets, estimated additional sessions required, business trends, or workload suggestions. These outputs depend on information supplied by you and may contain estimates or assumptions. Operatr does not guarantee that any projection, target, forecast, or calculation will be achieved or completely accurate. You are responsible for verifying information before relying on it for material business decisions.

6. No Professional Advice

Operatr provides business management software. Information displayed through the Service does not constitute financial, investment, tax, accounting, legal, medical, or other regulated professional advice. Operatr does not guarantee income, profitability, client acquisition, business growth, fitness outcomes, or any other particular result. Consult an appropriately qualified professional where professional advice is required.

7. Subscriptions and Payments

Certain features may require a paid subscription. Pricing, billing frequency, trial periods, promotional offers, and included features will be shown before purchase. Depending on where you purchase Operatr, payments may be processed by Apple, Google, Stripe, or another authorized payment provider.

By purchasing a subscription, you authorize the applicable payment provider to charge the payment method associated with your account. Unless otherwise stated, subscriptions automatically renew until cancelled. We may change pricing in the future, subject to any notice or consent requirements that apply to your subscription.

8. Free Trials and Promotional Periods

Operatr may offer free trials, discounted periods, promotional access, referral credits, or similar offers. Eligibility, duration, and conversion terms may vary. If a trial automatically converts to a paid subscription, the applicable price and timing will be disclosed before the trial begins.

9. Cancellation and Refunds

You may cancel a subscription at any time using the method made available for the channel through which you purchased it. Cancellation generally stops future renewals and does not retroactively refund amounts already paid, except where required by law or applicable marketplace rules. If a subscription was purchased through Apple, Google, or another third-party marketplace, cancellation and refund requests may be governed by that provider's policies. After cancellation, paid access may continue until the end of the current billing period.

10. Referral and Affiliate Programs

Operatr may operate referral, affiliate, ambassador, or partnership programs. Participants may receive subscription credits, commissions, free access, or other rewards for eligible referrals. Program-specific terms may describe commission rates, attribution periods, eligibility, payout thresholds, payment schedules, and other conditions.

We may reject referrals or withhold rewards associated with self-referrals, duplicate or fake accounts, fraudulent activity, misleading marketing, automated sign-ups, chargebacks, refunds, or abuse of promotional offers. We may modify or discontinue a program subject to accrued rights and any applicable program-specific terms.

11. Acceptable Use

You may not use the Service to:

• Violate applicable laws or regulations
• Infringe another person's intellectual property, privacy, or other rights
• Upload malicious software or code, or attempt unauthorized access to Operatr systems
• Interfere with the operation, integrity, or security of the Service
• Use unauthorized automated methods to scrape or extract data
• Reverse engineer the Service except where such restriction is prohibited by law
• Impersonate another person, commit fraud, or send unlawful spam
• Circumvent subscription, access, security, or payment controls
• Store unlawful or highly sensitive information that the Service is not designed to process

We may investigate suspected violations and may suspend or terminate access when reasonably necessary to protect the Service, users, or others.

12. Intellectual Property

The Service, including its software, branding, interface, designs, technology, algorithms, documentation, trademarks, logos, and other materials, is owned by Operatr or its licensors and is protected by applicable intellectual property laws. Except for the limited right to use the Service under these Terms, no intellectual property rights are transferred to you. You may not copy, distribute, reproduce, sell, license, or create derivative commercial products based on the Service except with our written permission or as permitted by law.

13. Your Content

You retain ownership of content and information you submit to Operatr. You grant Operatr a limited, non-exclusive, worldwide license to host, process, store, reproduce, transmit, and otherwise use that content only as reasonably necessary to provide, secure, support, maintain, and improve the Service, and to comply with law. This license ends when the content is deleted from our systems, except where temporary backup retention or legal obligations apply.

14. Feedback

If you provide ideas, suggestions, feature requests, or other feedback about Operatr, you authorize us to use that feedback without restriction or compensation. This does not transfer ownership of your unrelated business information or content to Operatr.

15. Analytics and Product Improvement

Operatr may use analytics, diagnostics, and product-monitoring technologies to understand how users interact with the Service, identify errors, improve performance, understand feature usage, prevent abuse, and develop new functionality. Our collection and use of personal information is described in the Operatr Privacy Policy.

16. Third-Party Services

Operatr may integrate with third-party services, including payment processors, authentication providers, analytics providers, email providers, cloud infrastructure providers, calendars, and app marketplaces. Those services may have separate terms and privacy policies. Operatr is not responsible for third-party services outside our reasonable control.

17. Beta and Early-Access Features

Certain features may be designated beta, preview, experimental, or early access. They may be changed, suspended, or discontinued and may contain errors or incomplete functionality. You should not rely on beta functionality for critical business operations without maintaining appropriate independent records.

18. Service Availability and Changes

We aim to make Operatr reliable and available, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, security events, infrastructure failures, third-party outages, or other circumstances may affect availability. We may modify, add, or remove features as the Service develops.

19. Account Suspension and Termination

You may stop using Operatr at any time. We may suspend or terminate access if we reasonably believe you materially violated these Terms, created legal or security risk, used the Service fraudulently, failed to pay applicable fees, or materially abused the Service or other users. Where reasonably possible and legally appropriate, we may provide notice before termination.

20. Account Deletion

You may initiate deletion of your Operatr account using the account deletion functionality made available within the Service or by contacting us. Account deletion will result in deletion or de-identification of personal information associated with your account, except information we are legally required or reasonably permitted to retain, including certain transaction, fraud-prevention, security, backup, tax, or legal records.

Subscription cancellation and account deletion are separate actions. If your subscription is managed by Apple, Google, or another third party, deleting your Operatr account may not cancel that external subscription. You should separately manage the subscription through the applicable provider.

21. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will always be available, completely error-free, meet every user's requirements, or generate any particular business or financial result. Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Operatr and its directors, officers, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost business, lost opportunities, or loss of data arising from or related to the Service.

To the maximum extent permitted by law, Operatr's aggregate liability arising from or related to the Service will not exceed the greater of (a) the amount you paid to Operatr during the 12 months immediately preceding the event giving rise to the claim, or (b) US $100. Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Operatr and its affiliates, directors, officers, employees, and contractors from claims arising from your unlawful use of the Service, your material violation of these Terms, content or client data you submit without appropriate authorization, or your infringement of another person's rights. This obligation does not apply to claims caused by Operatr's own unlawful conduct.

24. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise. Any dispute not subject to mandatory local jurisdiction shall be brought in a court of competent jurisdiction in Delaware. Nothing in this section removes consumer rights that cannot legally be waived under the laws of your place of residence.

25. Changes to These Terms

We may update these Terms as Operatr develops or as legal requirements change. If we make material changes, we will provide notice where required by law. Your continued use of the Service after updated Terms become effective constitutes acceptance where permitted by law.

26. Contact

Questions regarding these Terms may be directed to:

The Delaware address above is Operatr AI, Inc.'s registered office. For ordinary support and legal communications, email is the preferred contact method.